Legal
Contents
Summary: Indarra Group collects only the personal data necessary to respond to your enquiries and operate our website. We do not sell your data, we do not send unsolicited marketing, and we treat all information shared with us in strict confidence. This policy explains your rights and how we handle your information under UK GDPR.
Indarra Group is a privately owned industrial development group based in Scotland, United Kingdom. For the purposes of UK data protection law, Indarra Group is the data controller in respect of personal data collected through this website and through direct communications.
If you have any questions about this privacy policy or how we handle your personal data, please contact us at: privacy@indarra.co.uk
We collect personal data in the following ways:
Information you provide directly — when you submit our contact form, email us or communicate with us by any other means, we collect:
Information collected automatically — when you visit our website, we may collect:
We do not collect any special category data (such as health information, ethnic origin or political opinions) and we do not knowingly collect data from individuals under the age of 18.
We use your personal data for the following purposes:
We do not use your personal data for automated decision-making or profiling. We do not send unsolicited marketing communications.
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiry | Legitimate interests (pre-contractual communication) |
| Maintaining business records | Legitimate interests (record-keeping and due diligence) |
| Website analytics (if enabled) | Consent (via cookie banner) |
| Legal compliance | Legal obligation |
Where we rely on legitimate interests as our lawful basis, we have assessed that our interests are not overridden by your rights and freedoms. You may object to processing based on legitimate interests at any time — see Your Rights below.
We do not sell, rent or trade your personal data to any third party.
We may share your data with:
All third parties with whom we share data are required to handle it in accordance with applicable data protection law.
| Data type | Retention period |
|---|---|
| Enquiry and contact form submissions (no transaction) | 24 months from last contact |
| Business correspondence relating to a completed transaction | 7 years from completion |
| Website analytics data | 26 months (aggregated and anonymised) |
| Legal and compliance records | As required by applicable law |
After these periods, personal data is securely deleted or anonymised.
Under UK GDPR, you have the following rights in relation to your personal data:
To exercise any of these rights, please contact us at privacy@indarra.co.uk. We will respond within one calendar month. There is no charge for making a request.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. Our website is served over HTTPS. Access to personal data is restricted to those who have a legitimate need to handle it.
No method of electronic transmission or storage is completely secure. If you believe your data has been compromised, please contact us immediately at privacy@indarra.co.uk.
We are based in Scotland and our data is primarily processed within the United Kingdom. Where we use third-party technology providers who may process data outside the UK, we ensure appropriate safeguards are in place, including standard contractual clauses or adequacy decisions recognised under UK data protection law.
This website uses cookies. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.
We may update this Privacy Policy from time to time. The date at the top of the page indicates when it was last revised. Where changes are material, we will take reasonable steps to bring them to your attention. Continued use of our website following any update constitutes acceptance of the revised policy.
For any questions, requests or concerns relating to this Privacy Policy or the way we handle your personal data, please contact us:
Indarra Group
Scotland, United Kingdom
Email: privacy@indarra.co.uk